Terms

7.2 How refunds are processed

To request a refund within an eligible window, email mazzy@thefitcollective.com with your order number and reason. Approved refunds are processed to your original payment method within 5-10 business days. Refunds may take additional time to appear on your statement depending on your bank or card issuer.

7.3 Exceptions

The refund policy above describes our general practice. In rare circumstances, we may, in our sole discretion, offer a refund outside the standard window — for example, in cases of documented technical failure on our end that prevented access. Any such exception is at our discretion and does not waive our right to enforce the standard policy in other cases.

7.4 Chargebacks

Please contact us first if you have a billing concern. Filing a chargeback with your bank or card issuer without first contacting us may result in suspension of your access while the dispute is resolved.

8. Program Access and Expiration

Unless otherwise stated at the time of purchase, program access is provided for a defined period — typically twelve (12) months from the date of activation. After that period, access expires.

Specific program access periods are disclosed at checkout and within program materials. Replay access for live programs is typically provided for one (1) year following the program's live delivery period.

Unused or expired access has no cash value and cannot be refunded, reactivated, or transferred. If you experience technical difficulties accessing a program, contact us promptly so we can help resolve the issue.

9. Community Conduct

Several of our programs (Transform®, Impact™, Family Reset) include community spaces, pods, or group coaching components. Participation is a privilege, not a right.

In community spaces, you agree to:

• Treat all participants, coaches, and staff with respect
• Maintain confidentiality of others' personal information shared in the community ("what's shared here, stays here")
• Not solicit, recruit, or sell to other participants without permission
• Not share community content, recordings, or screenshots outside the community without permission
• Not engage in harassment, discrimination, hate speech, or threats
• Not provide medical, legal, or financial advice to other participants outside your own scope of practice

We reserve the right to warn, suspend, or remove any participant whose conduct violates these standards, without refund. We may also remove content that violates these standards.

10. Intellectual Property

All content, materials, methodologies, frameworks, branding, and digital assets associated with the Services — including but not limited to The FIT Collective®, DistressRx™, ARCC™, MMM™, Transform®, Impact™, Fit Kid Program™, and all written, visual, audio, and video content — are the intellectual property of Mind Body Marriage PC and/or its licensors, protected by U.S. and international copyright, trademark, and other intellectual property laws.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal, non-commercial use during the applicable access period. This license does not transfer any ownership rights.

You may not:

• Copy, record, reproduce, distribute, publicly display, modify, create derivative works from, or host program content
• Sell, sublicense, or commercially exploit any content from the Services
• Use our trademarks, logos, branding, or methodology names without prior written permission
• Remove or alter copyright notices, trademarks, or proprietary markings
• Use AI, scraping tools, or other automated methods to reproduce or train models on our content

If you believe content on the Services infringes your intellectual property rights, contact us at mazzy@thefitcollective.com with sufficient detail to identify the alleged infringement.

11. Strength Licenses and Practice Programs

We offer Strength Licenses and other professional programs that allow licensed healthcare practices and physicians to offer our content to their own patients, clients, or staff.

Strength Licenses are strictly licensing arrangements. We charge a flat licensing fee for the right to use our content within a defined scope. We do not pay referral fees, kickbacks, rev-shares, or any other form of remuneration to physicians or practices for referring patients or clients to our programs.

Practices that license our content remain solely responsible for:

• Compliance with all applicable laws governing their practice, including federal and state anti-kickback statutes, fee-splitting prohibitions, advertising rules, and patient solicitation rules
• Their own relationships with the patients or clients to whom they provide access
• Any clinical decision-making or patient care delivered alongside the licensed content
• Their own privacy and HIPAA obligations with respect to patient data

Specific license terms (scope, duration, permitted uses, branding restrictions) are documented in the separate Strength License agreement provided at the time of licensing.

12. Your Content

If you submit content to us — including testimonials, applications, community posts, photos, comments, feedback, or quiz responses — you grant us a non-exclusive, worldwide, royalty-free, transferable license to use, reproduce, modify, adapt, publish, and display that content in connection with the Services and our business, including for marketing purposes.

You represent that:

• You own the content or have all necessary rights to grant this license
• The content does not violate any third party's rights (including privacy, publicity, or intellectual property rights)
• The content is truthful and not misleading

We do not claim ownership of your content, but the license above allows us to share, repost, or feature it. If you ask us to stop using a specific piece of your content, we will make reasonable efforts to honor your request going forward, though we may retain copies for legal or archival purposes.

13. Disclaimers

The Services are provided "as is" and "as available" without warranties of any kind, express or implied. To the maximum extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy.

We do not warrant that:

• The Services will be uninterrupted, secure, or error-free
• The information on the Services is complete, accurate, or current
• Participation in any program will produce specific results
• Defects in the Services will be corrected

Wellness, fitness, and behavioral outcomes vary by individual. We make no guarantees regarding weight changes, strength gains, mental health improvements, family relationship outcomes, or any other specific results from participating in our programs.

14. Limitation of Liability

To the maximum extent permitted by law:

14.1 In no event will Mind Body Marriage PC, The FIT Collective LLC, or our respective owners, officers, directors, employees, contractors, agents, or affiliates be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of profits, revenue, data, goodwill, or business opportunity, even if advised of the possibility of such damages.

14.2 Our aggregate liability to you for all claims arising out of or relating to the Services or these Terms, whether in contract, tort (including negligence), or otherwise, will not exceed the greater of (a) the total amount you paid us in the twelve (12) months preceding the claim or (b) one hundred U.S. dollars ($100).

14.3 For claims arising out of or relating to your participation in a paid program, the Limitation of Liability provisions in our Program Terms & Waiver govern those claims and may further limit our liability.

14.4 Some jurisdictions do not allow certain limitations on liability. If any limitation above is found unenforceable, our liability will be limited to the smallest extent permitted by applicable law.

15. Indemnification

You agree to indemnify, defend, and hold harmless Mind Body Marriage PC, The FIT Collective LLC, and our respective owners, officers, directors, employees, contractors, agents, and affiliates from and against any and all claims, demands, damages, losses, liabilities, and expenses (including reasonable attorneys' fees and costs) arising out of or relating to:

• Your use of the Services
• Your violation of these Terms
• Your violation of any third party's rights, including intellectual property, privacy, or publicity rights
• Content you submit to or through the Services
• Your participation in any program, retreat, community space, or coaching session

16. Termination

We may suspend or terminate your access to the Services at any time, with or without notice, for any reason — including violation of these Terms, the Program Terms & Waiver, or applicable law. We may also discontinue the Services in whole or in part at any time.

You may stop using the Services at any time. To delete your account or data, email mazzy@thefitcollective.com.

The following provisions survive termination of these Terms: Sections 10 (Intellectual Property), 12 (Your Content), 13 (Disclaimers), 14 (Limitation of Liability), 15 (Indemnification), 17 (Governing Law and Dispute Resolution), 19 (General Provisions), and any other provision that by its nature should survive.

17. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to its conflict-of-laws principles.

Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Services will be resolved by binding arbitration administered by the American Arbitration Association (AAA) in Philadelphia, Pennsylvania, in accordance with the AAA's applicable rules. Judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

You and we agree that any dispute will be brought in your or our individual capacity and not as a plaintiff or class member in any purported class or representative proceeding. You waive any right to a jury trial and any right to participate in a class action.

For disputes arising out of paid program participation, the Dispute Resolution provisions in our Program Terms & Waiver govern those disputes.

18. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated through reasonable means, such as a notice on the website or by email to subscribers. The "Last Updated" date at the top of these Terms indicates when they were last revised. Your continued use of the Services after such updates constitutes acceptance of the revised Terms.

19. General Provisions

19.1 Entire Agreement. These Terms, together with the Privacy Policy and (for program participants) the Program Terms & Waiver, constitute the entire agreement between you and us regarding the Services and supersede all prior agreements or representations on these subjects.

19.2 Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will continue in full force and effect.

19.3 No Waiver. Our failure to enforce any provision of these Terms does not waive our right to enforce that provision or any other provision in the future.

19.4 Assignment. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, financing, or sale of assets.

19.5 Notices. Notices to us should be sent to mazzy@thefitcollective.com. Notices to you may be sent to the email address associated with your account or posted on the Services.

19.6 Headings. Section headings are for convenience and do not affect interpretation.

20. Contact Us

If you have any questions about these Terms, please contact us:

Mind Body Marriage PC
d/b/a The FIT Collective®
512 Kennett Pike
Chadds Ford, PA 19317
Email: mazzy@thefitcollective.com

Last Updated: May 17, 2026 · Effective: May 17, 2026